•  The septic tank should be pumped when the scum and sludge levels take up more than one third of the working depth of the tank.
  •  On average, the tank size and number of people in your household usually determines how often you should get your septic tank pumped. For example, a 1500 gallon tank and a four person home would need to be pumped every 3-4 years. Smaller tank sizes would need to be cleaned more often. If there are fewer people in the house or the house is not used regularly (i.e. summer home), your tank can last longer between pumpings.
  •  We receive a lot of calls concerning an overflowing tank. The best way to check if your tank is overflowing would be to open the lid and look at the water level inside the tank. If the water level is over the inlet pipe from the house, then your tank is "overfull".
  •  A common misconception is that "I just got my tank pumped and there is still water in the tank." This is normal. A properly working septic tank is full of wastewater.
  •  Septic Tanks should be easily accessible for any technician to come clean it out. The septic tank should stay away from the surface water bed, and there should be no heavy construction of buildings, driveways or swimming pools near the tank as a safety measure. This could create more costs for the customer in the future.

  •  Drains include: diapers, flushable wipes, cat litter, cigarettes, coffee grounds, grease and feminine hygiene products.
  •  Certain items could harm and destroy your pipes and wastewater, these include: household chemicals, gasoline, oil, pesticides, antifreeze, paint, and high amounts of anti-bacterial soaps and detergents.
  •  Overtime hair will clog your drains and when mixed with soap scum, this will eventually create a backup.